Survey Agent Bot
Description
A conversational agent using DialogFlow framework to carry out information gathering surveys which are normally done by Human agent.
Responsibilities
- Creating Dialogflow Intents to simulate all the possible scenario in a given survey conversation.
- Generating dynamic response for a text query using Dialogflow fulfillment implemented as wehbook.
- Making conversational agent compatible with Google assistant voice.
Technologies Used
- Google Cloud Function for fulfillment implementation
- Neo4J to visualize survey conversation dependency
- Dialogflow Framework